Shipping & Delivery
We offer local delivery in GTA
Effective March 1st, 2024, we NO LONGER offer in-store pickups at any of our retail locations. This change is in response to frequent parking issues at Richmond Hill store, especially on busy weekends, and concerns about cake damage when handled by customers. To ensure the safe delivery of our cakes, expertly crafted by our artisans at our Richmond Hill facility, we have implemented this policy to prevent any potential handling mishaps.
We now provide four local delivery options within the GTA, which you can select at checkout for your convenience.
🚚 FREE Standard Delivery 5 P.M. to 9 P.M. (Toronto, North York, Scarborough, Richmond Hill, Markham, Vaughan, Thornhill, Aurora, King City, Newmarket, Stouffville, Mississauga, and Oakville). Delivery time between 5 P.M. to 9 P.M. (EST). (No Deliveries on Mondays). If you need the cake in the morning or early afternoon, please schedule the delivery for the night before your event.
🛵 $5 Afternoon Delivery 2 P.M. to 5 P.M. (Only available for Partial Toronto and North York (East of Bathurst St. Only), Scarborough, Richmond Hill, Markham, Vaughan, Thornhill, Aurora, King City, Newmarket and Stouffville). Applicable when orders are less than $80. FREE Shipping for orders over $80. Delivery time between 2 P.M. to 5 P.M. (EST). (No Deliveries on Mondays).
🚀 $20 Express Morning Delivery 9 A.M. to 12 P.M. (Only available for Richmond Hill, Markham, Vaughan, Thornhill, Aurora, King City, Newmarket and Stouffville). Delivery time between 9 A.M. to 12 P.M. (EST). (No Deliveries on Mondays).
🚅 $20 Burlington and Hamilton Delivery (Tuesdays, Thursdays and Sundays Only). Delivery time between 7 P.M. to 9 P.M. (EST). (No Deliveries on Mondays).
🚅 $25 Berrie, Bradford W. Gwillimbury, E. Gwillimbury and Holland Landing Area. Delivery time between 7 P.M. to 9 P.M. (EST). (No Deliveries on Mondays).
🚅 $25 Brampton Area (Fridays Only). Delivery time between 7 P.M. to 9 P.M. (EST). (No Deliveries on Mondays).
Additional Infomation
To ensure you can enjoy our cakes at your convenience, we offer local delivery services directly to your doorstep through trusted third-party companies. Deliveries are scheduled from Tuesday to Sunday (No deliveries on Mondays), and the exact arrival timing may vary depending on your specific delivery area, as well as factors like traffic and weather conditions. Should you need your cake for an event in the morning or early afternoon, we kindly recommend scheduling the delivery for the evening before your event, or choosing the "Express Morning Delivery" if you are within the specified area. This will guarantee that your cake arrives on time, allowing you to savour the sweet delight without any concerns.
For houses and townhouses, our drivers will drop off the cake at a visible place in front of your door and ring the bell at least once. However, we are not responsible for any damages or theft that may occur due to circumstances such as "nobody home" or "broken doorbell."
Please note that delivery delays may occur due to unforeseen circumstances such as heavy traffic, bad weather, personal emergencies, and other similar situations. During major holidays such as Valentine's Day, Mother's Day, and Christmas Eve, the delivery window may be extended to a longer period. We apologize for any delays and will make every effort to resolve the situation.
For condo and apartment residents, the delivery person will contact you via the phone number you provided during checkout upon arrival. We will ONLY deliver to the lobby of the complex, so please be present at the lobby for pickup. Our delivery will only be attempted once, and if we are unable to reach you or the address is incorrect, we will move on to the next stop. Any re-deliveries may incur a fee.