Shipping & Delivery
We offer Store Pickup and Local Delivery in GTA
Our #1 priority is getting your cake ready and delivered to you as quickly as possible, without sacrificing quality and accuracy
During checkout choose your preferred pickup or delivery options – we’ll prepare the delivery based on the shipping details you entered.
Store Pick-up and Local Delivery
Pickup in Store: (Richmond Hill Store Only)
GTA Delivery (Richmond Hill, Markham, Vaughan, Thornhill, Toronto, North York, Scarborough, Aurora, King City, Newmarket, Stouffville, Mississauga, Brampton, Oakville). (5:00 p.m. to 9:00 p.m.)
Please note that pickups are UNAVAILABLE at our Dufferin Mall location. Our delectable cakes are exclusively crafted by our talented artisans at Richmond Hill facility, a decision made with utmost care to prevent any potential damage during the shipping and handling process between our two stores.
To ensure you can enjoy our cakes at your convenience, we offer local delivery services directly to your doorstep through trusted third-party companies. Deliveries are scheduled between 5:00 p.m. and 9:00 p.m. (Eastern Standard Time) from Tuesday to Sunday (No deliveries on Mondays), and the exact timing may vary depending on your specific delivery area, as well as factors like traffic and weather conditions. Should you need your cake for an event in the morning or afternoon, we kindly recommend scheduling the delivery for the evening before your event. This will guarantee that your cake arrives on time, allowing you to savour the sweet delight without any concerns.
For houses and townhouses, our drivers will drop off the cake at a visible place in front of your door and ring the bell at least once. However, we are not responsible for any damages or theft that may occur due to circumstances such as "nobody home" or "broken doorbell."
Please note that delivery delays may occur due to unforeseen circumstances such as heavy traffic, bad weather, personal emergencies, and other similar situations. During major holidays such as Valentine's Day, Mother's Day, and Christmas Eve, the delivery window may be extended up to 10:00 p.m. We apologize for any delays and will make every effort to resolve the situation.
For condo and apartment residents, the delivery person will contact you via the phone number you provided during checkout upon arrival. We will ONLY deliver to the lobby of the complex, so please be present at the lobby for pickup. Our delivery will only be attempted once, and if we are unable to reach you or the address is incorrect, we will move on to the next stop. Any re-deliveries may incur a fee.
Thank you for choosing our online cake shop for your delivery needs. If you have any questions or concerns, please don't hesitate to contact us.